FAQ

Frequently asked questions about custom rigid boxes

Straight answers about sizes, samples, finishes and delivery.

What is the minimum order?

The minimum order is 50 pieces per design. The more boxes you order, the lower the price per box.

How much do the boxes cost?

Every box is custom, so the price depends on size, material, finishes and quantity. Send your details through Get a Quote and we will reply with an exact price.

Can I get a sample first?

Yes, paid samples are available. The sample price depends on your box size, style and finishes. Use the "Order a Paid Sample" button and we will confirm the cost before you pay.

Can you print my logo?

Yes. Send us your logo and we will add it in the finish you choose: foil, embossing, debossing, spot UV or full-colour print.

Which countries do you deliver to?

We deliver across the United Kingdom, the USA, Canada and Europe. Bulk order quotes include delivery. Sample shipping is quoted separately.

What is a rigid box?

A rigid box is a premium box made from thick board wrapped in printed or textured paper. Unlike a folding carton, it does not fold flat, so it feels solid, protects the product and is often kept by the customer.

Do you accept returns?

Every box is made to your own design and size, so all sales are final once your boxes are made and dispatched. If you want to check the quality first, order a paid sample before your bulk order. See our Returns Policy for details.

Can you make a box for my exact bottle size?

Yes. Every box is made to your size. Send us the height, width and depth of your bottle (in mm, cm or inches), and we build the box and insert around it.

What are common rigid box sizes in mm and inches?

Every box is made to your product, but common starting sizes are: 50 ml perfume bottle 70 × 50 × 130 mm (2.76 × 1.97 × 5.12 in); 100 ml bottle 80 × 60 × 150 mm (3.15 × 2.36 × 5.91 in); ring box 60 × 60 × 40 mm (2.36 × 2.36 × 1.57 in); watch box 100 × 100 × 80 mm (3.94 × 3.94 × 3.15 in); shoe box 330 × 210 × 120 mm (13.0 × 8.27 × 4.72 in). See our rigid box dimensions guide for more.

Which finishes can I choose?

You can choose gold or silver foil, embossing, debossing, spot UV, soft-touch lamination, textured or leatherette paper, satin or velvet lining, and foam or card inserts. Finishes can be combined on one box.

What file format do you need for my logo?

A vector file (AI, EPS, SVG or PDF) is best. If you only have a PNG or JPG, send the largest size you have and we will check it before production.

How do paid samples work?

You tell us the box style, size and finishes, we confirm the sample price and shipping before you pay, then we make and send the sample. Once you’re satisfied, we’ll move forward with your bulk order.

Still have a question?

Send us a message and we will reply within 24 hours.